Reasons for contact centers to switch to the Cloud In a recent study of consumers trying to resolve issues with company contact centers, approximately 62%… Read More »Reasons for contact centers to switch to the Cloud
Advantages of Using a Cloud-Based Communication System There are a number of key advantages to using a Hosted PBX versus traditional telephone service or purchasing an… Read More »Advantages of Using a Cloud-Based Communication System
Demand spikes often occur when an incident becomes a crisis, impacting business continuity planning. Organizations globally have been reacting to the recent COVID-19 outbreak, instilling… Read More »Business Continuity
Is there specific technology that will help small to medium sized businesses today? Technology is changing faster than ever. Thanks to technology, the global business… Read More »Technology that will help small to medium sized businesses today
A few reasons for contact centers to switch to the Cloud In a recent study of consumers trying to resolve issues with company contact centers,… Read More »A few reasons for contact centers to switch to the Cloud
Case study mortgage lending & real estate: In 2013, a mortgage broker realized that the lending industry seem to be about 5 to 10 years… Read More »Case study mortgage lending & real estate
Solutions for Call Centers Today’s consumer demands a lot from contact centers. Customer service on all levels of communications. Having a personalized experience while resolving their… Read More »Solutions for Call Centers