There are a number of key advantages to using a Hosted PBX versus traditional telephone service or purchasing an office telephone system. Whether you are… Read More »Advantages of Using a Cloud-Based Communication System
In the age of AI, it was just a matter of time that hackers will apply this powerful tool to do their dirty deeds. From… Read More »Artificial Intelligence helping hackers
Businesses strive to provide rock solid customer experience but many fall short because one of the reasons is the lack of technology. In order to… Read More »Rock Solid Customer Experience
Our world today has changed remarkably from a year ago. Covid-19 has forced companies into new frontiers, changing how we work and accelerating digital transformation.… Read More »5 Essential Technologies You Should Not Ignore
Connectivity and reliability are the key components in order to be successful in business today. With so many users working from home, traffic being routed… Read More »SD-Wan
Demand spikes often occur when an incident becomes a crisis, impacting business continuity planning. Organizations globally have been reacting to the recent COVID-19 outbreak, instilling… Read More »Business Continuity
Are you confident that your cyber security plan is robust enough to avoid a data breach? Hackers are relentless in their search for weaknesses in… Read More »Five Ways That Your Institution Can Avoid a Data Breach
One of the useful work practices I learned early on was to always put yourself in the customer’s shoes. As I went through my work… Read More »The importance of working with a good company
As I watched the recent California wildfires on TV, I can’t help but think about how I would be able to recover from a disaster… Read More »Planning for disaster
In order to scale your business, you need to be confident about your cybersecurity. Cyber threats are constantly evolving and come in many different forms.… Read More »Your business and cybersecurity
Technology is changing faster than ever. Thanks to technology, the global business landscape has changed dramatically and we’re in the midst of yet another fundamental… Read More »Technology that will help small to medium sized businesses today
A few years ago, it was hard to imagine having a fax machine. Today, you hardly hear anybody using the tool. Calling a cab was… Read More »Contact Centers are not doing enough to integrate to the Cloud. Don’t be left behind.