Our world today has changed remarkably from a year ago.
Covid-19 has forced companies into new frontiers, changing how we work and accelerating digital transformation. A few months ago, video conferencing was reserved mainly for businesses; today, it is a common task of our daily lives.
Companies must change with the times to remain fully operational. Fortunately, in the age of technology, it’s much easier to deploy human resources to work almost anywhere in the world.
The following are essential technology solutions companies must adapt to within the new work environment:
Unified Communications (UC)
Unified Communications or UC is a combination of software channels such as:
- VOIP or voice
- Video conferencing
- Team messaging
- Voicemail
- Directory services
- Desktop sharing
- Presence
- Mobility
With the streamlining of communications across channels, the advantages of UC are flexibility, agility, usability, productivity gains and increased collaboration between co-workers. Several teams can collaborate and work on a document or project simultaneously, reducing time wasted bouncing ideas via email.
Cybersecurity
A lot of companies do not think about cybersecurity until security has been breached. Ransomware is the number 1 threat to businesses. One security breach is all it takes to bring down a multi-billion dollar company.
Cyber security does not discriminate. The objective of most hackers is to disrupt businesses for monetary reasons or to steal personal and sensitive information. The average cost of data breaches in the U.S. is $8.9M in 2019.
And this number does not include the lawsuits filed by the victims of security breaches.
There’s an increase of cyber threat with remote workers because of security gaps. Attacks such as phishing have increased since the nationwide lockdown.
Most cyber security software are strong, however, the weakest link is your employees. To lower the chances of your company from being hacked is to properly train employees.
Cyber criminals only need to find one flaw to compromise your system. Security administrators need to learn to respond fast to security flaws on an on-going basis, 24/7.
Invest in the best cyber security available today for your company that can manage your system and network 24/7.
The small sum you’ll be spending on your cyber security platform will give you a good return on your investment. Protect your data and your company.
Dedicated Internet Access (DIA)
With businesses connected to more devices and migrating to the cloud, dedicated internet access is becoming more important.
DIA is a private connection between your business and the web. Unlike broadband service, your business does not have to compete with other subscribers for bandwidth. You are guaranteed to receive the bandwidth you are purchasing.
With dedicated connection, you can allocate bandwidth at your discretion. Additionally with DIA, you can enjoy fast speeds consistently without having to share your bandwidth.
Not sharing bandwidth is another layer of security with DIA. A dedicated line will insulate your organization’s network against breaches.
Cloud Storage
Cloud storage is a model of computer data storage in which the digital data is stored in logical pools, said to be on “the cloud”. The physical storage spans multiple servers, and the physical environment is typically owned and managed by a hosting company.
Cloud storage allows you to save your files in an off-site storage location that you can securely access anytime, anywhere.
It’s scalable and flexible, depending on your needs.
There are a variety of cloud storage services available for every kind of business.
If you have a small business, cloud storage would be beneficial for your company. You do not need resources to manage your cloud storage because cloud providers have the ability to manage it for you. Scale up or down, cloud storage has flexibility depending on what your business needs and it can also help with budget planning by making storage cost predictable.
Artificial Intelligence (AI)
In order to stay one step ahead of today’s business climate, you have
to look to technology.
AI is the fourth is the 4th Industrial revolution.
AI is no longer this far-fetched fantasy that is only available to
enterprise businesses.
AI can transform SMBs:
- Automate customer communications
- Boost cybersecurity
- Predict customer behavior
- Reduce time spent on tasks
- Streamline HR tasks
- Leverage predictive analytics
- Data management
- Marketing
- Leverage existing platforms
- Increase sales with CRM
Depending on the industry, AI can make a significant impact on your business.
Phone systems with a “follow-me” functionality or a universal extension that routes to different locations is part of AI.
AI gives you the flexibility to access your technology suite anywhere, anytime.
AI can optimize your company’s daily functions. It is not something far from the reality of any business size, but it is a tool that can make significant contributions.
With fierce competition, technology can help your business get ahead. Technology solutions have become sophisticated, requiring less time and investment. Technology today is flexible yet quickly changing.
Konnect Up Solutions is an agnostic company partnered with some of the largest technology companies in the world. For more information, visit https://konnectupsolutions.com/ or call us at (510) 972-3028.
I want to wish you good health, success and happiness in the New Year!
