by Gerry Cordero | May 28, 2018 | Call Center
A few years ago, it was hard to imagine having a fax machine. Today, you hardly hear anybody using the tool. Calling a cab was a hail from the curb or a phone call to their dispatch center. Today, we have apps for calling a cab and Uber has become a household...
by Gerry Cordero | May 6, 2018 | Call Center
Just over 10 years ago, this was not remotely in my thoughts. I stumbled upon this role by accident. I started a business which I thought would succeed yet, I failed miserably. Second business failed and I lost more money. By the time I reached my third try, a...
