by Gerry Cordero | Mar 26, 2018 | Call Center
Recently, I had a conversation with a decision maker and I suggested for Konnect Up to build an app for their company in order to streamline their operations and gain customer satisfaction. His response was, “people don’t like apps”…. “not everybody likes sushi...
by Gerry Cordero | Mar 11, 2018 | Mortgage lending & real estate
In 2013, a mortgage broker realized that the lending industry seem to be about 5 to 10 years behind other industries in terms of technology to streamline business operations and build strong client relationships. Mortgage lending and real estate demands agility,...
by Gerry Cordero | Mar 4, 2018 | Call Center
Today’s consumer demands a lot from contact centers. Customer service on all levels of communications, having a personalized experience while resolving their issues. In addition, having a poor rating can knock you off the competitive track. Konnect Up Solutions can...
